Before subscribing you can log 3 workouts for free, or 5 if you are in South America. After that, Gravl will ask you to subscribe. Subscribing is handled through the Apple App Store, Google Play or our web checkout, depending on where you sign up. You will be asked to confirm your payment details and from this point onwards your subscription will start.
You can see your current subscription in your Profile tab, under Account - Manage subscription. If you do not have an active subscription yet, tapping that row opens the subscribe screen instead. If you want to cancel or change your plan, tap on Manage subscription. Gravl opens a subscription panel inside the app where you can review your current plan, handle billing and reach support.
Alternative, you can manage it directly from your phone settings.
iPhone users:
- Go to Settings > [your name] > Subscriptions.
- Tap a subscription, then tap Cancel Subscription or Cancel All Services.
Android users:
- On your Android device, go to subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Web payments:
If you subscribed via web, you can access through the Customer Portal with the email you used at checkout through this link: https://customer-portal.paddle.com/cpl_01jt5jctdhbhzwypcdt20z6885
If you have any other doubts or concerns, please contact our support team who will try to resolve it.