1. General
1.1. Scope and Subject Matter of the Contract
These General Terms and Conditions (hereinafter: GTC) set out the legal framework for the use of the Gravl Macros App, unless otherwise agreed.
Gravl Macros (hereinafter: the App) is a nutrition tracking app provided by GAINS COACH PTY LTD (hereinafter: we or us). It is designed to help you log what you eat and follow calorie and macro targets tailored to your body and goal. The App offers a range of features, including logging meals by photo, barcode or voice, tracking body metrics and progress photos, and adjusting your targets as you go.
The contract language is English.
1.2. Provider
Provider of the app is:
GAINS COACH PTY LTD
Australia
1.3. Acceptance and Changes to These Terms
By downloading, installing or using the App you accept these GTC. We may amend them where there is a valid reason to do so — for example a change in the law, in the services we offer, or in how the App works. We will inform you of any material change in an appropriate manner and in reasonable time. If you do not agree with a change, you may terminate the contract as described in §8.
2. Services
2.1. Free and Paid Services
You have the option to use our app in either the free basic version or the paid Pro version. For a detailed breakdown of the services included in both versions, please refer to the app description in either the Apple App Store (hereinafter referred to as the "App Store") or the Google Play Store (hereinafter referred to as the "Play Store") at the time you subscribe to the service.
2.2. Changes in the Scope of Services
You do not have the right to request specific content to be included in the App. However, we reserve the right to make reasonable changes to the app's services, taking your interests into account.
We are under no obligation to provide updates, new features or support for any particular version of the App, and we may discontinue individual features where there is a valid reason to do so.
2.3. Not Medical Advice
The App does not provide medical, dietary or nutritional advice. The calorie and macronutrient targets, expenditure estimates and any other guidance the App produces are informational and are generated automatically from the data you enter. They are not a diagnosis, a treatment, a prescription, or a substitute for consulting a qualified professional.
Our Health Disclaimer forms part of these GTC and sets out these limitations in full. Please read it before you use the App.
2.4. Who May Use the App
You may only use the App if you are 18 years old or older.
The App is not suitable for everyone. Its calculations assume an adult without conditions that alter energy requirements, and it is not designed for use during pregnancy or breastfeeding, or by anyone who has or has had an eating disorder. See the Health Disclaimer.
3. Conclusion of the Contract
3.1. How the Contract Comes About
The contract for the use of the free version comes into effect when you download the app and create an account. The contract for the paid version comes into effect when you complete a purchase through the App Store or the Play Store, in accordance with their respective terms.
3.2. Your Account
You are responsible for keeping your login details confidential and for all activity that takes place under your account. Tell us promptly if you believe someone else has gained access to it.
Gravl Macros and Gravl Workouts are separate apps from the same provider that share a single account. Creating an account for one gives you access to the same identity in the other, and some of your data is shared between them — see our Privacy Policy.
4. Your Obligations
You are responsible for the accuracy of the information you provide, including your body data, your goal and the meals you log. The App derives your targets from that information, so inaccurate data produces inaccurate targets.
4.1. Prohibited Uses
You agree not to:
- access the App by any means other than the interface we provide, including scraping, crawling or automated extraction of the food database or any other content;
- copy, resell, sublicense or otherwise commercially exploit the App or the data it contains;
- reverse engineer, decompile or disassemble the App, except to the extent the law expressly permits it;
- interfere with the operation or security of the App, or attempt to access accounts or data that are not yours;
- use the App in any way that infringes the rights of others or breaks the law.
5. Food Data and AI Estimates
The App identifies foods from photos, barcodes and voice input, and estimates their nutritional content. These estimates are produced automatically and are approximations: portion sizes inferred from an image, matches against a food database, and values reported by product manufacturers or contributed by other users can all be wrong.
Nutritional data comes from a combination of our own catalogue, public food databases and manufacturer-provided labels. We take reasonable care to keep it accurate but do not warrant that any individual entry is correct, complete or current. Always check the product label where accuracy matters to you — in particular for allergens, where the App must not be relied upon.
To produce these estimates, the photo, voice transcript or label image you submit is processed by a third-party AI provider. See the Privacy Policy for who receives it.
You remain responsible for reviewing and correcting what the App logs on your behalf.
6. Your Content
You keep ownership of everything you create in the App — your food log, your recipes, your custom foods, your measurements and your photos. We use it only to provide the service to you, as described in the Privacy Policy.
6.1. Catalog Contributions
The App lets you submit a food you created — optionally with photos of the product and its nutrition label — for review, so that it can be added to the shared food catalogue available to all users. This is entirely optional and you choose when to do it.
When you submit a food for review, you confirm that you are entitled to share the information and images you are submitting, and you grant us the right to use, reproduce, adapt and distribute them as part of the food catalogue.
6.2. Imported Content
The App can import a recipe from a web address you provide. When you do this, the page at that address is retrieved and read on your behalf, and the result is saved to your account.
You are responsible for making sure you are entitled to use the content you import. We do not review imported content and make no claim to it.
7. User Fees
Subscriptions are billed through the App Store or the Play Store according to the plan you select. Payment, renewal, refunds and cancellation are governed by the terms of the store through which you subscribed. Your subscription renews automatically unless you cancel it before the end of the current period.
Because billing runs through those stores, any refund is handled by them under their own policies. Terminating the contract or deleting your account does not on its own entitle you to a refund of fees already paid for the current period.
8. Contract Termination
You may terminate the contract at any time by cancelling your subscription through the store you purchased it from and deleting your account. What deleting your account removes, and what it does not, is described in the Privacy Policy.
We may terminate the contract for good cause, including a material breach of these GTC.
9. Intellectual Property
The App, its software, design, trademarks and the content we provide in it are protected by intellectual property rights and remain ours or our licensors'. We grant you a personal, non-exclusive, non-transferable right to use the App for your own private purposes, for as long as your contract with us lasts. No other rights are granted.
If you believe content in the App infringes your rights, contact us through the support page and we will look into it.
10. Privacy
How we handle your data, including the nutrition and health data you enter and the photos you capture, is described in our Privacy Policy.
11. Warranties and Liability
We provide the App with reasonable care and skill. Beyond that, and to the extent permitted by law, the App is provided "as is": we do not warrant that it will be uninterrupted, error-free, or that the estimates and targets it produces will suit your particular circumstances. Your statutory rights as a consumer are unaffected.
We are liable without limitation for damages arising from injury to life, body or health caused by our negligence, and for damages caused by our intent or gross negligence. In cases of slight negligence, we are liable only for the breach of an essential contractual obligation, and only up to the foreseeable damage typical of this type of contract.
Subject to the above, we are not liable for outcomes arising from your reliance on the estimates and targets the App produces. See §2.3, §5 and the Health Disclaimer.
12. App Stores
The App is distributed through the App Store and the Play Store. Your use of it is also subject to the terms of the store you downloaded it from. Those stores are not parties to this contract and are not responsible for the App, but, as third-party beneficiaries, they may enforce the terms of this contract that apply to you. Apple and Google are not responsible for providing support for the App or for addressing any claim relating to it.
13. Final Provisions
13.1. Applicable Law
These General Terms and Conditions (GTC) and all legal relationships between you and us are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
13.2. Jurisdiction
If you do not have a general place of jurisdiction in Germany or another EU member state, or if you have changed your permanent residence to a country outside the EU after these General Terms and Conditions have taken effect, or if your place of residence or usual abode is unknown at the time legal action is taken, our place of business shall be the exclusive jurisdiction for all disputes arising from this contract.
13.3. Contract Language
The language used in this contract is English.
13.4. Non-Participation in Consumer Dispute Resolution Proceedings
The EU Commission provides an online platform for out-of-court dispute resolution, enabling you to settle disputes related to your online order without going to court. You can access the dispute resolution platform here: https://ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
13.5. Severability
Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.